Click and Collect
How it works:
1. You browse our online catalogue and add products to your basket as you would any online store.
2. Once you have made your selection view your basket and use Sagepay secure checkout to pay for your order.
3. You will receive email confirmation of your order.
4. Our staff will then pick and prepare your order . Lead times will vary depending on the products chosen. Where items in-stock for parts, accessories and clothing: For orders placed before 4pm on days when the store is open we will aim to have them ready for collection within 24hrs or by close of business on our next working day. For orders placed when our store is closed we will aim to process within 24hrs of the store reopening. Bike orders can take a little longer as bikes need to be built and safety checked. If you would like a more accurate idea of timing please get in contact. We are always happy to offer help and advice on bike size and selection.
5. Once your order is ready for collection we will notify you by email or text message. When you come to collect your order, you will need to show your order number and payment confirmation email (on a phone is fine, there is no need to print anything). If you can’t do this, please bring ID linked to the address you supplied for your order.
Collection is from our shop at 65 NORTH PARADE, ABERYSTWYTH, SY23 2JN
Our return policy for Click and Collect is the same for store purchases, please inspect your purchase thoroughly on collection to make sure you are happy and that the item is correct and as expected. If there are any problems, please let us know as soon as possible.
Please also read our full Terms and Conditions.
PLEASE NOTE: With the exception of Gift Vouchers, we do not currently ship products mail order, they can only be collected from our Aberystwyth shop. Stock availability is shown on the website but if for any reason a product is unavailable we will contact you directly to let you know. [UPDATE: During Covid19 lockdown restrictions we can deliver new bike purchases to addresses within 30 miles radius of our Aberystwyth shop, please contact us for details.]
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