Terms and Conditions
Summitcycles.co.uk beicsbrenin.co.uk are websites operated by Summit Cycles Ltd.
We are registered in the UK under company registration number 9099208 and our registered office is 65 North Parade,
Aberystwyth, Ceredigion, Wales, SY23 2JN.
Our VAT registration number is 233 4968 91
We will not sell, distribute or lease your personal information to third parties unless we have your
permission or are required by law to do so.
You are legally entitled to request details of the personal information which we hold about you, under the
UK’s Data Protection Act 1998.
Your personal data will be used to provide the information, goods and services offered through our website to you,
for billing and order fulfilment.
- If you sign up to our newsletter we may use your email address to send you information about products or
- You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Cookies & monitoring
of you website. Cookies also provide us with information about how this website is used so we can keep it as up to
date, relevant and error-free as possible.
- Strictly necessary cookies – These are cookies that are essential to the operation of our website.
- Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our
- Functionality cookies – These cookies are used to recognise you when you return to our website.
- Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you
We may monitor traffic to our site and collect the following information:
- The IP address of your computer.
- The referring website from which you have got to our website from.
The reasons for this are:
- To make ongoing improvements to our website based on this data.
- To see our most popular sources of business.
Disclosure of personal data
We may disclose your personal data:
- To other companies within our group.
- If we sell our business.
- To agents and service providers.
- In cases where we are required by law to pass on information or if we believe action is necessary for fraud,
cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to
describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for
other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to
personal data which may hold or process about you.
3. ONLINE ORDERS - TERMS AND CONDITIONS
After placing an order, you will receive an email from us acknowledging that we have received your order for the
goods and the delivery services you have required. This does not mean that your order has been accepted. Your order
constitutes an offer to Summit Cycles Ltd. to buy goods. All orders are subject to acceptance by us and will confirm
acceptance by sending an email that confirms dispatch by the delivery service provider. The contract between you and
Summit Cycles Ltd. will only be formed when we send you a dispatch confirmation.
The contract will relate only to those Goods whose dispatch we have confirmed in the dispatch confirmation. We will
not be obliged to supply any other goods which may have been part of your order until the dispatch of such goods has
been confirmed in a separate dispatch confirmation.
We reserve the right to cancel the contract between us if:
- We have insufficient stock to deliver the Goods you have ordered.
- The delivery service provider does not deliver to your area.
- One or more of the Goods you ordered was listed at an incorrect price due to a typographical error or an error
in the pricing information received by us from our suppliers, or we have reason to suspect that there is a risk
of a fraudulent transaction.
If we do cancel your contract, we will notify you by email and will credit your account any sum deducted by us in
respect of goods ordered plus any processing and delivery services charges made. The amount will be returned as a
reversal of the original transaction (or relevant portion thereof, if part of an order) to the debit or credit card
that the payment was made from. We will aim to process this as soon as possible but in any event within 30 days of
your order. We will not be obliged to offer any additional compensation for any loss, inconvenience or
disappointment suffered by this.
In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within
14 days of the purchase date for a full exchange or refund. Any item (excluding food and bike
shorts/undergarments) can be returned to us for any reason provided it is returned in ‘showroom condition’ with its
original packaging and tags with a valid proof of purchase.
You can also make returns in-store at Summit Cycles shop at 65 North Parade, Aberystwyth, or return your goods by
post. If returning by post, you will need to ask for and retain a proof of postage as evidence of posting and cost.
We advise you to use a ‘signed for’ tracked service when returning goods as it is the responsibility of the sender
to ensure that the item is returned to us in a safe and secure manner. If a refund or exchange is required the item
must be returned to us in a ‘showroom’ saleable condition (The item must be in original packaging and including all
tags, warranty information, cards, manuals and included accessories).
Send your goods securely packaged by a recorded delivery method, including a copy of your receipt and the returns
form to: Summit Cycles Ltd. 65 North Parade, Aberystwyth, SY23 2JN.
Refunds will be processed using the same method of payment used for the original purchase. In most cases for online
purchases/click & collect, refunds will be performed as a reversal of the original transaction.
Refunds will be made for faulty or incorrect items if returned to us within 14 working days, costs of return postage
are the responsibility of the customer but in the case of faulty goods we will usually be happy to refund return
postage assuming that the shipping costs are reasonable and that you can supply a receipt as proof of shipping cost.
We currently only offer bikes for online purchase if they are collected from our store (also known as Click and
Collect). We strongly advise anyone who is thinking of buying a bike to get in touch with us as often an
in-store sizing evaluation is very helpful to make sure you get the right size and fit. If buying by click and
collect please be aware that your purchase terms are those of an in store sale and not those of an online mail-order
If you purchase a bicycle from us you will receive the cover of the manufacturers warranty. These warranties will
vary with the make and model of bike purchased, for details please refer to the bicycle manufactures websites where
these will be clearly stated. Be aware should you experience a problem with your bicycle that is covered by
manufacturer’s warranty, it is often necessary to return your bike to the store it was purchased from, in this case
Summit Cycles, 65 North Parade, Aberystwyth, Sy23 2JN., in order for warranty inspection and warranty processing to
take place. All conditions and stipulations of the manufacturer’s warranty will apply.
Accuracy of website content
Summit Cycles Ltd. shall not be held responsible for the accuracy of any advice given regarding the suitability (or
otherwise) of any part/s required for the repair of an item. If you ordered an item and it does not match your
expectations based on its description on summitcycles.co.uk
we will provide you with a full refund upon the return of the item.
Estimated Delivery Times
We do our best to dispatch orders as soon as possible, this will usually be on the day of ordering and should arrive
with you in 3-5 working days. We do not guarantee same day dispatched of orders although every effort will be made
to do so. Orders placed over the weekend will be dispatched on Mondays. Dispatched should arrive within 3-5 working
days. Some larger or specialist items like ebike batteries may require specialist postal services and take a little
longer. If the item you ordered falls into this class you will be notified with updated delivery details and may
choose to cancel your order if you wish.
We do our best to fulfil all orders but sometimes stock errors can occur or product availability may change. In
these cases we will attempt to notify customers as soon as possible and will offer a refund or alternative.
Summit Cycles Ltd. admits no liability whatsoever for any delay in the delivery of products ordered. We will make
every effort to dispatch all orders as quickly as possible, but delays can happen. You have a right to cancel
delayed orders at any time by calling us on 01970 626061 or emailing firstname.lastname@example.org
Some shipments may require a signature on delivery, if possible, please provide an address where you know someone
will be able to sign to accept the package. If a package appears damaged on arrival, you can choose to refuse the
delivery stating transit damage as the reason.
We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to,
damage to property, lost income, profits, economic or commercial losses and third parties’ claims.
We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay
in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior
to the item being despatched.
This does not affect your statutory rights.
All credit and debit card payments both online and by telephone are processed through SagePay/Opayo, PayPal, Stripe,
V12 and Klarna, and are not stored or known to Summit Cycles Ltd. personnel.
These terms and conditions, together with our current website prices, delivery details, contact details and privacy
policy, set out the whole of our agreement relating to the supply of the Goods to you by us. Nothing said by any
salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorised
representation about the nature or quality of any Goods offered for sale by us. Save for fraud or fraudulent
misrepresentation, we shall have no liability for any such representation being untrue or misleading.
Redeeming Cycle to Work Scheme vouchers
Using this feature of our site requires you to get in contact with our and make prior arrangement for the
transaction. Any orders placed with a payment type of ‘Cycle to work scheme voucher’ will be rejected if prior
arrangement is not made. Please get in contact with a member of our sales team for more information.
FINANCE & Cycle to work scheme
Finance (Klarna/V12) and Cycle to Work Scheme may not be used as payment methods for the
purchase of discounted, offer or items on sale. These payment methods are only available for the purchase of
items at full retail price. We reserve the right to refuse or cancel and refund any purchase made using these
methods via our website.
4. Click and Collect (Items reserved online for collection in store)
Orders made in the web shop for collection in store will be available for collection only after the confirmation
email has been sent. Ordered items that are not currently held in stock will be ordered from their supplier and will
be available when they arrive in store (special order) and have been processed. If an item is no longer available
from the supplier, or an extended delay is expected, you will be contacted with information and offered an
alternative or refund, if no satisfactory alternative is available, you will be contacted with information and a
refund will be processed automatically.
In cases where an issue has arisen that prevents the fulfilment of an order, a refund will be offered.
Click and Collect orders are not ready for collection until email confirmation of order processing has been issued.
We will not release orders until this email confirmation, stating that the order is ready for collection, has been
sent. This confirmation should not be confused with the initial order confirmation, which is an automatically
generated email notification of the acceptance of an order by our website.
Click and Collect – Cancellation or return.
Click and Collect orders are items reserved online to collect in store. Payment is due at the point of reservation.
For items from our existing stock ordered in error or items not wanted on collection, we offer the option of a full
refund. For special order items we reserve the right to charge a re-stocking fee at 20% of the total value of the
goods returned. In some cases cancellation of orders may be possible, please notify us as soon as possible if you
wish to cancel all or part of a Click and Collect order. For items ordered in specifically from a supplier, the full
value of the item is due for payment and no cancellation option exists.
All notices you send us must be sent to the contact details on this site (link). We may give notice to you at either
the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly
served 24 hours after an email is sent or three days after the date of posting of any letter.) In
providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter
was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the
specified email address of the addressees.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or
claim arising out of or in connection with any such contract will be governed by English law. You and we both agree
that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in
Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may
also bring proceedings in Scotland.